What to do straight away
- Pull over as far right as you can — onto the hard shoulder or the verge.
- Switch on the hazard lights and put on your hi-vis vest before getting out.
- Place the warning triangle behind the car.
- Get out on the right-hand side and wait behind the crash barrier with your passengers.
- If anyone is hurt, call 112 first — the EU emergency number works in Bulgaria and operators speak English.
- Then call us on 0877 360 333 and tell us your direction of travel and the nearest landmark.
How to tell us where you are
On the motorway your “address” is the direction and the kilometre. Look for the kilometre markers by the road, or remember the last exit or petrol station you passed. You can also share your location from your phone.
Roads we cover
- Sofia Ring Road — the full circuit
- A1 Trakia Motorway — the Sofia section, towards Plovdiv
- A2 Hemus Motorway — from Sofia to Botevgrad
Tow truck — cars and SUVs up to 2000 kg
Outside Sofia city1 € / km / 1.95 BGN per direction
- We confirm the exact price on the phone before we set off
- Price includes loading, transport and unloading
- Night rate (21:00 – 07:00) and public holidays + 50%
Before you call, have ready
- Your exact location or a landmark
- The make and model of the car
- What the problem is
- Where the car needs to go
Frequently asked questions
How much is towing from the motorway?
Outside Sofia city it's 1 € per km per direction. We confirm the exact price on the phone before we set off.
Should I stay in the car while I wait?
Not on the motorway. The safest place is behind the crash barrier, away from moving traffic.
Do you work on the motorway at night?
Yes, 24/7, including weekends and public holidays.